Upon arrival to my scheduled pick up time I was told the vehicle was not available and that I had to wait until the next day or possibly,at best, later that night for another vehicle of the same size. I was then offered by the agent, support in finding a vehicle with another company. After 2 hours I was still unable to get a rental and I was outsourced to a random small car rental business that offered a similar vehicle at a much hight price. When I chose to not rwnt from that other business, the Budget agent that first assisted me called me to share her disappointment in my choice of not renting with that small business. I honestly feel it is all a scam on the part of that agent and possibly this location. I did reach out to Budget and Kayak and am awaiting a response.