Cheap Car Hire in Oregon

My rental was due back at 9:00am on 7/4. I got there 15 minutes before then at 8:45am. The gates were shut and locked and no one was there. I called Budget and they told me I could return the car to the airport nearby. When we left the hotel I decided to swing by the Budget office again and they were there. They told me that since it was a holiday that they did not open till 9:00 as opposed to the website hours shown as 8:00am. I had not been told this when I picked up the car. They were not apologetic at all and seemed to not understand why I was upset. They kept telling me they did not open till 9. How was I supposed to know that ? Anyway they got me finished and offered to call me a cab to take me to the airport. I assumed they were paying for it as a courtesy but nope, I shelled out $20 for the cab. My intention was that when I returned the car at 8:45 that I would walk back to the hotel... 15 minute ... then take the free hotel shuttle to the airport.

I had a 1 hr 40 minute window from my Amtrak arrival in Portland to the downtown office closing at 5PM. My train was 2 hrs late and the office downtown closed. I had called numerous times during the trip when I had service to make them aware of the delay. They didn't keep the office open past 4:45 pm (phone went straight to voicemail at that point). This seems like a very early closing time for a downtown office and they did not go above and beyond with 8 hours prior notice of an impending customer issue. I had to redirect my rental to the airport. This came at 2x the cost per day plus an Uber to thebairport, and had to book my car 2 days further out than I had planned to drop the car on Boise, ID. The people on the phone had to be told this extra 2 day trick by me as I was getting the ' we have no cars available at the airport for you' routine based on my original booking and had the beg them to try pushing the dates out further which magically allowed their system to release a previously unavailable car to me. Ultimately, I returned my car im Boise 3 days early compared to the new booking. So, I had to game their system to get my original booking to 'work' and they didn't know how to game their own system. Had I not figured this out, I am not certain what would have happened. Still, having to rent thru the airport was 2x the cost per day and that couldn't be adjusted to matchbmy original rate either. Their staff are disempowered to take take care of customers when it matters the most amd aren't creative when it does either. The car windows were filthy upon taking the car and bought windex wipes once I assessed the unsafe visibility situation in a setting sun glare an hour later enroute to Astoria, OR. My rental cost me about $200 more than expected even when I turned in my car a day earlier than I planned. Else, it would have been closer to $500 with the originally planned turn in time or $1000 more had I kept the car for the full new booking.

Great at pickup Vehicle was not clean - ok outside not ok inside

No cars. They cancelled.

We had to rearrange our initial schedule and your website made it possible to accomplish what we needed to do.

Canceled my reservation day prior.

We didn’t get the car we reserved because they ran out of cars. How did that happen?

Customer service was very nice and the upgrade was a great touch. I'll

Sixt doesnt give you any credit back for returning the vehicle early although every single rental agency of their competitors does. I won’t be renting with them again.

Everything about this transaction was smooth and easy. I recommend!