Cheap Car Hire in Puerto Princesa Airport

The car was great, some of the staff were really helpful when the car broke down. The reason was that the gas gauge showed still three bars but we were out of gas in the middle of nowhere. When we finally found a way to contact Hertz it took a long time for help to come. They could not figure out the problem. We had to take a very stressful local bus for hours, and it took a day and a half before we had the car back. Which created a lot of problems for us at our destination. So far we were fine with the situation. Complications just happen and employees involved tried their best to help. However: in the end we were shocked and dismayed when we were told at the airport Hertz office upon returning the car, that we still had to pay for the whole time. No reimbursement for the days we could not use the car and it was not in our hands. It took half an hour and a lot of disturbing interactions before we received at least a token reduction. That is why we do not give top ratings.