Cheap Car Hire in Downtown, Raleigh

low hassle in getting a rental car. Good quality cars

It was very difficult to find the Budget location. It would be so simple to add the directions to the confirmation and pickup information. The help center was no help and calling the actual pickup sight didn't work because they didn't answer up the phone and so the "help center" answered each time. That was incredibly frustrating and added an hour to my van rental pickup.

The customer service people were very nice and helpful, but I wasn't able to get the vehicle that I needed and one of the vehicles given to me needed an oil change so I had to go back inside and get a different vehicle.

I did not get the vehicle I wanted. Instead of a subcompact (which can fit 5), I got a car for 4… there was not even a price difference. I believe I should've gotten some sort of reimbursement for having to sacrifice what I actually rented. I had to make double the trips.