Cheap Car Hire in South Park, Seattle

Service was excellent on both ends. Car windows were really dirty and the car created a lot of road noise. Tires looked worn, might have contributed, but so do Washington rain roads lol!! Overall a decent experience.

Customer service at rental desk was superb. Went down to get our vehicle was extremely easy. Car was super clean. Returning our vehicle was exceptionally quick and easy! Gentlemen who checked us out took no time which allowed us to get to our shuttle so we didn’t have to wait in the long cold line to get to the airport. Made it plenty of time to check in and take off back home! Would definitely rent again when I’m back in Seattle!

The cost of the insurance for a day was higher than the cost of the rental.

No good, Thrifty tried to upsell and use the phrase “you need to work this out with your 3rd party provider”. Long story short, fault advertisement, and will not use them anymore.

Had to wait almost 2 hours for a car. And my res was at 1p and flight delayed so didn’t even show up til 2:30p. Car was hours late and almost cause my kids and me to miss a ferry.

This is a tough review to leave as it was a very mixed experience. The first part of our experience with Thrifty was absolutely horrifyingly terrible. Our flight was scheduled to land in Seattle at 12:15 AM and we scheduled our pickup for 1:00 AM. We made it to the car rental facility at 12:58 AM. Were very very rudely told to go down to the 3rd level where someone would help up pick up our vehicle because apparently the front desk closed at 1:00 AM. well we made it down to the 3rd floor where there was not a single person working behind the thrifty counter. As a matter of fact, the kiosk didn’t even have lights on. However, there were many other people waiting. We’d went upstairs to double check if someone was ever going to come down and help up. When we’d done that, we found out that all of the people upstairs had completely left without ever coming to check if the probably 20-30 people waiting down there had received their vehicles so they could leave. At that point we’d found out that someone else who was waiting to pick up a car was scheduled to pick up their vehicle at 1:30 AM. Why would you be able to schedule a pickup time for a time that no one would be there to help you? Everyone had to leave for the night and order Ubers or find a different rents car with a different company. We had to Uber to our hotel. Which we did not get to until almost 2 AM. Then we had to Uber back to the car rental facility the next morning. This is where the story turns for the positive. At this point we literally just wanted a car to get around. The woman (whose name I greatly apologize for not remembering because she was amazing) who helped up totally turned the situation around. She listened to what happened to us and refined our Ubers, gave us a discount, and upgraded our vehicle for free. While I would have a very hard time recommending using thrifty to someone else, I will say the second person who helped us very much rectified the situation.

I got pulled over for speeding 67 in a work zone and they gave me a 235 dollar fine for not having no tabs on the front of the car the representative at Hertz left it up to me to take care of the problem why is up to me to take the time to care of this I will never rent a car from Hertz again

There was no cars available per my reservation and when I finally found one later in the day it was a electric car and dead and they had me drive me to another Hertz location because it would not make it anywhere else

No keys for any cars. Had to wait an hour for a manager to deliver them. Car was less than 1/2 charged. Lame. When returning the car, I waited for 10 mimutes before an employee said I could just drop my keys and leave. Not a positive experience at any point.

They did not have the vehicle I reserved, and failed to inform me before arriving for pickup.

Nice staff they are helping to us.and provided a good service. Thank you 😊