Cheap Car Hire in Southwest Waterfront, Washington, D.C.

They did not have enough cars available for all prepaid reservation holders. We were told to wait until midnight to see if they had more cars available. Staff was rude, unhelpful, and unprofessional. They gave out cars in order of which customers were angriest and loudest at the rental counter -- highly suggest being aggressive if you run into problems here. The electric car I was eventually given had a small battery and was slow to charge (definitely not a Tesla). They only gave me a 71% charge and demanded that it be returned at 70%, but I couldn't drive from my house to the airport without dropping below 70%. It made the experience stressful. I regularly fly into DCA and highly recommend Alamo, National, or Enterprise. I do not understand why anyone would pay a premium for Hertz over cheaper options like Thrifty or Dollar.

My car was not ready at the scheduled pick up time. I waited for an hour.

I typed in to the system to pick up the car at Dulles, and then clicked on Dulles for pickup. after chosing one of the options that resulted, and purchasing it, I found out when I was at Dulles, that the rental was in fact at Reagan. After a 28 hour flight, this was not a nice experience. And to boot, I had to eat the $80 cab fare from Dulles to Reagan. Ugh.