Cheap Car Hire in Crescent Park, Orlando from R658

Said it was at airport and was not. Off site, never answered the phone. Do not rent here

Pickup and car fine. We had contacted them re a second rental but they didn’t make the reservation and didn’t have tue car available. They were going to charge the rate for a larger car instead of honouring the reservation. That same call we had asked about drop off and we’re assured that there was an airport shuttle to the Sanford airport but when picking up vehicle was told that they didn’t do that. Overall poor communication between who we talked to over tue phone and then who we talked to at tue location.

Car was new only 4000 miles very clean suited our needs for a family of 7 perfectly. No extra expense charges and very easy drop off

This was the worst experience dealing with a business. They were dishonest, causing us to have to pay to upgrade $250.00 more on the vehicle. There was another 1.5 hr waiting for the upgraded vehicle to come up. We were given a very large Chevy Tahoe. ( we wanted a camry). The upgrade was suppose to be a Pathfinder. We were told they were removing a stain from the trunk.( for an hour) We demanded to see the Manager. He did come out. We explained how upset and unfair being forced to take the upgrade. He agreed to contact us on Monday. I was contacted by a service company and after much discussing was agreed that we would get $148.00 of the total cost. There were many unhappy customers there with us.

Car was super clean. Paperwork process and extra fees were a bit much.

They terrible, terrible company, when you rent from a third party company like Kayak you do not know that you need to bring your full vehicle insurance declaration papers otherwise you must buy their insurance at approximately $35 dollars a day, in addition they charge12.50 a day for the Sun Pass. Sun Pass is Florida's answer to E-Zee pass of NY which the State of Florida accepts. The staff was rude, I had to wait over 35 minutes for the buss to take me to their site, in addition there were not enough seats for all the customers, some families had to sit on each others lap to get to the car rental building. The renting process was long I also had to wait 30 minutes after completing my rental to get the car, the outdoor staff were too busy joking amongst themselves to be bothered to get my car, I finally had to go inside to confront the staff to get them to do their job, 5 minutes later I had my car. NOT WORTH THE AGGRIVATION THEY PUT YOU THRU.