Cheap Car Hire in Old City, Philadelphia

Our car had trash in it and very little gas when we picked it up, later realized that the trunk did not lock.

There were coffee spills and a small bag of trash in the car. It was obvious they relied on the previous renters to do the cleaning. It seems like the staff didn't check the car before my use. The car was fine, the gas was full and there was no damage to the vehicle, but it could have been cleaned better and it also had the scent of cigarettes.

Our flight was delayed and the Budget we secured our car from was not answering the phone during normal business hours. They did not save our rental for the next day (the location was closed when our flight got in) No one at any local Budget office was helpful. Will not be using this rental agency again.

The office was closed before scheduled, so we couldn't return the car accordingly.

Fast check in. Faster return. Rude staff at check in at 1324 Arch Street in Philadelphia.

Just an awful experience. I had prepaid for my rental at Hertz a month in advance. I was using the car to go out of state for a vacation. When I went to pick up my rental, I was told there was no car available. Then...I was made to call the 800 number to get a refund!! The rental agent at the Wood St. hertz location are beyond rude!! They offered me no help at all!! I ended up getting a rental through Enterprise. Hertz has lost me as a customer!!!