Cheap Car Hire in North Carolina

Excelente

When I got there they said it was a. Electric car and to change it would be $50 more per day. It was a bait and switch. I canceled.

I left a note in the appropriate box that we needed to pick up at 8 am. I tried calling to confirm that it had been received. No one ever answered. It was not received

We did not rent the car, it was given to someone else.

It was very difficult to find the Budget location. It would be so simple to add the directions to the confirmation and pickup information. The help center was no help and calling the actual pickup sight didn't work because they didn't answer up the phone and so the "help center" answered each time. That was incredibly frustrating and added an hour to my van rental pickup.

The customer service people were very nice and helpful, but I wasn't able to get the vehicle that I needed and one of the vehicles given to me needed an oil change so I had to go back inside and get a different vehicle.

Great. Rental car process at ILM is a breeze.

The customer service was horrible. First and last time doing business with Avis.

We had a booked reservation. When we arrived and the Avis rental counter to pick up our vehicle we were told to sign a log in sheet and that it would be 2+ hours. They didn't have any rental cars available even though we had a reserved vehicle. Had to cancel and Uber. Counter employees were not helpful.

good on gas. sticker on windshield blocked some of the driver's view, empty cans in backseat, they demanded proof of my own personal car insurance or buy insurance from them and also demanded to see proof of my flight out BEFORE i could take the car. Nothing about this was on their website. upon return, we called as per instructions but no one picked up for 45 minutes. finally called corporate office and they told me to wait until the shuttle swings by, which it did. I called the rental office once more and FINALLY someone picked up but shuttle took 30 minutes for a 10 minute ride to the airport. At the drop off site, 12 other people were waiting for a ride to their flights. Five of them were in danger of missing their flights and took an uber. Badly run business, intrusive rental criteria, sloppy maintenance to the point of being dangerous (windshield obstruction). We can't recommend using this car rental company to anyone else for any reason, as their service is sub-par across the board.

Willie helped me so much! I booked a car for the wrong day. Totally my fault but he was able to accommodate me anyway. So grateful! They are my new go to when visiting Charlotte.